Leadership:  Managers, Administrators, and Human Resources

Managing Diversity - $150 each

Why Diversity Matters

Managing Diversity (Simulation)

Behavioral Interviewing - $150 each

Building a Firm Foundation

Screening Applicants

Preparing for the Behavioral Interview

Conducting the Behavioral-based Interview

Preparing as the Inverviewee

Experiencing the Behavioral-base Interview

Behavioral Interviewing (Simulation)

Getting Results Without Authority - $150 each

Building Relationships to Get Results

Teamwork and Results Without Authority

Leading the Work Force Generations - $150 each

Introduction to Work Force Generations

Attracting, Developing, and Retaining Generations

Leading Silent Generations and Baby Boom Workers

Leading Generations X and Next

Making Cross-Generational Teams Work

Team Building (Participating in Teams) - $150 each

Effective Team Building Strategies

Effectively Communicating in Teams

The Individual’s Role in a Team

Dealing With Organizational Change - $150 each

Perspectives on Organizational Change

Being Prepared for Change

Communicating During Organizational Change

Effective Listening Skills - $150 each

The Basics of Listening

Listening to Comprehend

Higher Purpose Listening

Enhancing Your Listening Skills

Effective Listening Skills (Simulation)

Communication: Interpersonal Communication Skills for Business - $150 each

The Process of Interpersonal Communication

The Mechanics of Effective Communication

Communication Skills for the Workplace

Communicate for Results

Communication Skills for Leadership

Communication Skills for Resolving Conflict

Communicate for Contacts

Interpersonal Communication Skills for Business (Simulation)

Interpersonal Communication Skills for Teams (Simulation)

Managing and Working with Difficult People - $150 each

Difficult People in the Workplace

Working with Aggressive People

Working with Negative People and Procrastinators

Working with Arrogant and Duplicitous People

Managing and Working with Difficult People (Simulation)

Communicating Effectively with Difficult Co-Workers (Simulation)

Negotiating to Win: Getting the Results You Want - $150 each

The Negotiation Process

Inclusive Negotiating

The Master Negotiator

Getting the Results You Want (Simulation)

Dealing with Conflict in the Workplace - $150 each

Perspectives on Conflict

Handling Conflict with Others

Managing Conflict in the Organization

Dealing with Conflict in the Workplace (Simulation)

Managing Conflict in the Workplace (Simulation)